Effective Date: 14 July 2026
Ahmed Exports (“Ahmed Exports”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you visit or use www.ahmedexports.in (“Website”), purchase our products, or communicate with us.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. About Us
Business Name: Ahmed Exports
Website: www.ahmedexports.in
Email: [email protected]
Ahmed Exports is engaged in the sale of industrial machinery, food processing equipment, laboratory equipment, agricultural machinery, electrical products, tools, and related accessories throughout India.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Company Name (if applicable)
- Billing Address
- Shipping Address
- Mobile Number
- Email Address
- GST Number (if applicable)
- PAN Number (where legally required)
- Payment-related information (processed securely through payment gateways)
Technical Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
- Date and Time of Visit
- Pages Viewed
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Generate GST invoices.
- Verify transactions.
- Provide customer support.
- Respond to enquiries.
- Process warranty or service requests.
- Improve our Website and services.
- Prevent fraud and unauthorized activities.
- Comply with legal and tax obligations.
- Send order confirmations, shipping updates, invoices, and service notifications.
- Send promotional communications only where permitted by law or where you have provided consent. You may opt out at any time.
4. Legal Basis for Processing
We collect and process your personal information for one or more of the following purposes:
- Performance of a contract (processing your order)
- Compliance with legal obligations
- Legitimate business interests
- Your consent, where required
5. Sharing of Information
We do not sell your personal information.
Your information may be shared only with trusted third parties necessary for providing our services, including:
- Courier and logistics partners
- Payment gateway providers
- Banking partners
- GST and accounting service providers
- Government authorities where required by law
- IT and website service providers
All such parties are expected to protect your information appropriately.
6. Payment Information
Payments made through our Website are processed through secure third-party payment gateways.
Ahmed Exports does not store your debit card, credit card, CVV, UPI PIN, or net banking passwords on its servers.
7. Cookies
Our Website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance user experience
- Maintain login sessions
You may disable cookies through your browser settings. Certain website features may not function correctly if cookies are disabled.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Comply with taxation and accounting laws
- Resolve disputes
- Enforce our legal rights
Information that is no longer required is securely deleted or anonymised where appropriate.
10. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your contact details.
- Withdraw consent where processing is based on consent.
- Request deletion of personal information where legally permissible.
- Raise concerns regarding the handling of your personal data.
Requests may be submitted using the contact details provided below.
11. Marketing Communications
If you subscribe to our newsletters or promotional communications, we may send information regarding:
- New product launches
- Special offers
- Price updates
- Technical information
- Promotional campaigns
You may unsubscribe at any time using the unsubscribe link or by contacting us.
12. Third-Party Links
Our Website may contain links to third-party websites.
Ahmed Exports is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites before providing any personal information.
13. Children’s Privacy
Our Website is intended for users who are at least 18 years of age.
We do not knowingly collect personal information from children.
14. International Users
Our Website is intended primarily for customers located in India.
If personal information is transferred outside India for payment processing, cloud hosting, analytics, or technical support, reasonable safeguards will be implemented in accordance with applicable law.
15. Changes to this Privacy Policy
Ahmed Exports may update this Privacy Policy from time to time.
Any changes will become effective upon publication on this page. Continued use of the Website after such changes constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Ahmed Exports
Email: [email protected]
Website: www.ahmedexports.in
Business Hours: Monday to Saturday, 10:00 AM – 7:30 PM (IST)
17. Consent
By accessing, browsing, registering on, or using this Website, placing an order, or providing your personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, storage, and processing of your personal information as described herein, subject to applicable Indian laws. of the Site or any Service, Ahmed Exports may delete any content or other materials relating to your use of the Service and will have no liability to you or any third party for doing so.